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eSIM Travel MVNO case study - BNESIM

Revolutionising global connectivity for travellers

Filippo Perta, Chief Strategy Officer, shares the story of BNESIM, one of the successful eSIM travel MVNOs. He outlines how BNESIM has revolutionised global connectivity for travellers by offering seamless and affordable eSIM solutions. He highlights the company's journey from its inception, its innovative approach to integrating multiple services, and its commitment to enhancing the travel experience.


Who is BNESIM?


BNESIM, established in 2017 in Italy, has grown into a prominent player in the telecommunications industry by integrating various mobile operator services through internet-based communication solutions. Specialising in products tailored for travellers and business professionals, BNESIM's flagship offering is the travel eSIM. This product addresses the challenges associated with expensive and inconvenient global connectivity by providing affordable, seamless, and instant internet access across multiple countries. It eliminates the hassle of changing SIM cards and offers a secure alternative to public Wi-Fi through built-in VPN capabilities within its application.

BNESIM is committed to enhancing user experience and security, ensuring that customers can connect as soon as they arrive at their destination and remain online reliably. The company continues to evolve its product offerings to meet the needs of its growing customer base.


Committed to continuous innovation


In the realm of innovation, BNESIM recently unveiled a cutting-edge chatbot just days ago this session took place. This revolutionary chatbot sets a new standard in eSIM delivery by seamlessly embedding them into boarding passes. Each boarding pass contains instructions on accessing the WhatsApp-based chatbot. Once connected, the automated system swiftly processes boarding details and promptly delivers the eSIM within seconds, eliminating the necessity for additional app downloads.


This innovation is particularly notable for its adoption of new eSIM installation concepts, specially tailored for iOS, while also accommodating diverse approaches for Android users, such as QR code integration or subsequent app installations. Beyond eSIM activation, the chatbot offers extensive functionality, enabling users to manage their eSIMs comprehensively, including topping up credits as required. This pioneering approach represents a significant milestone in the industry, with BNESIM proudly among the first to integrate eSIM delivery directly into boarding passes, yielding promising initial results.


How do they differentiate from other eSIM travel MVNOs?


Apart from the aforementioned new chatbot tool, BNESIM offers an impressive referral program designed to encourage users to share our product. Participants earn seven euros each for both the referring customer and the new user, promoting a true win-win approach.


Additionally, BNESIM features Smart Top Up, a convenient feature that ensures users never run out of credit. The Crypto Wallet, built on the Solana blockchain, supports major currencies and various cryptocurrencies, allowing users to top up using any crypto, catering to modern travelers' needs.

Behind these innovative products is a dedicated team committed to customer satisfaction. BNESIM's customer care team strives to ensure every user feels valued and content, embodying a commitment to excellence in the market. 


Review of BNESIM’s value-added services tailored for travelers


BNESIM designed BNE Go as part of its ecosystem tailored for travelers and professionals. BNE Go is a portable pocket Wi-Fi device equipped with a robust battery, enabling seamless connectivity for laptops, mobile phones, and other devices that require Wi-Fi access. This global service starts with 5 GB of data upon device purchase, with the flexibility to top up using BNESIM's advanced technology as needed.


BNESIM offers a complimentary VPN integrated into its application for customers opting for data plans. This feature called BNE GUARD VPN ensures enhanced security during connectivity, especially on public Wi-Fi networks.


BNESIM also provides BNESIM INOUT which offers international calling capabilities through its application, allowing users to make free calls to other BNESIM users. Additionally, users can make outgoing calls to any phone globally. The service includes the provision of international phone numbers, enabling users to be reached worldwide without incurring international roaming charges.


Another service is BNE ROOM - messaging and conferencing systems within its application, facilitating SMS messaging to any number and customisable conference rooms accessible via API integration or directly through the application. This comprehensive feature set underscores BNESIM's commitment to providing a complete telecommunications ecosystem that has garnered positive feedback and appreciation from users.


BNESIM’s IoT SIM cards designed specifically for IoT devices, supported by an easy-to-use platform that manages all customer requirements. This platform serves as an anticipation and preview for those participating, highlighting ongoing developments and innovations within the company.


Soon, BNESIM will introduce a travel insurance option that can be added to customers' monthly subscriptions. This addition will provide travelers with the assurance of travel insurance coverage, further enhancing their experience and ensuring their protection while traveling.



What are the plans for the future?


BNESIM's latest venture involves offering a versatile application available for white-labeling, specifically designed for MVNOs seeking global expansion. This innovation aims to facilitate entry into the travel eSIM market, a challenging endeavor traditionally, by collaborating with existing MVNOs through co-branding efforts. 


With a steadfast commitment to innovation, BNESIM continues to advance its product offerings, leveraging AI technologies extensively, particularly evident in its chatbot functionalities. This commitment aims to enhance customer experiences continually, ensuring BNESIM remains at the forefront of delivering revolutionary solutions that meet the evolving needs of its global clients.

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