AGENDA
Day 1 - 29 May 2025
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8.00-9.00
Welcome coffee
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9.00-9.05
MVNO Nation opening
The state of the US market and innovations shaping the market
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9.05-9.15
Analysts' take: How are MVNO and MVNE models evolving, and what does this mean for the MVNO ecosystem?
Daniel Guzmics, Manager, Arthur D. Little Austria
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9.15-10.00
Keynote debate: Thriving in the US MVNO market
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Overview of trends shaping the US MVNO sector, including subscriber growth and shifting customer needs
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Identifying niche opportunities in underserved segments like youth, seniors, and price-sensitive consumers
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Understanding the growth of the B2B sector and new opportunities created by enterprise mobility
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Exploring innovative approaches to differentiate, collaborate, and drive sustainable growth in a competitive market
Moderator: Casey Zavaleta, Partner, Performance Culture Consulting
Francis Gallic, COO & Co-Founder, Helix Wireless
Senior Mint Mobile Representative
Senior Cricket Wireless Representative
Senior T-Mobile Representative
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10.00-10.20
Keynote: Exploring new technologies that drive operational improvements and unlock new revenue models
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Innovative strategies to differentiate MVNO offerings and strengthen market positioning
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Identifying the key challenges and obstacles MVNOs must overcome to achieve success
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Case studies showcasing how Helix’s clients leverage both the company’s technology and expertise to serve their customers better
Brian Latchford, Executive Director of Business Development, Helix Wireless
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10.20-11.00
Keynote debate: How to succeed in the MVNO market - Exploring innovative business models
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Exploring disruptive strategies - Groundbreaking approaches adopted by leading MVNOs to redefine industry standards and challenge traditional business models
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Analyzing how innovative MVNOs harness cutting-edge technologies, such as AI, IoT, and blockchain, to drive customer engagement, enhance operational efficiency, and create sustainable competitive advantages
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Uncovering successful case studies of MVNOs forging strategic alliances with diverse stakeholders
Moderator: Jon Horovitz, Principal Consultant, Atrium Unlimited Consulting
Naorus Abdulghani, Group Chief Technology Officer, BeyondONE (tbc)
Diane Acevedo, SVP of Operations & CX at Gabb Wireless, Gabb (tbc)
Daniel Upson, Director of Partnerships, Lebara
Slot Reserved for Plintron
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11.00-11.15
Data management innovations to enhance customer experience, solve network challenges, and boost revenues
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Addressing the rapid growth in data traffic while keeping consumer prices competitive and affordable
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How to track and evaluate data traffic in real time to provide actionable insights based on subscriber patterns and network usage
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Implementing traffic management policies to optimize bandwidth utilization and reduce congestion
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Developing new business models to balance unlimited data offerings with sustainable revenue growth
Ron Willett, VP & GM, ClearSky Technologies
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11.15-12.00
Coffee break
Utilizing new technologies to acquire customers, improve customer journeys
and operational performance
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12.00-12.15
Harnessing the power of data to differentiate MVNO business
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Enhancing customer experience by offering personalized services tailored to individual preferences, driving higher satisfaction and loyalty
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Utilizing data insights to streamline processes, reduce costs, and improve operational efficiency within MVNO operations
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Creating targeted marketing campaigns that result in higher conversion rates and improved ROI
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Identifying emerging market trends and customer needs through data analysis, enabling the introduction of new products or services to capture additional revenue opportunities
Session reserved for Vesta (topic tbc)
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12.15-12.30
Exploring the disruptive business models of digital-first MVNOs
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Understanding how digital-first MVNOs are reshaping traditional telecom paradigms with innovative business models
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Examining how these MVNOs design personalized customer journeys to enhance user experiences
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Strategies for boosting customer engagement, personalizing services, and building brand loyalty in the digital age.
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Leveraging advanced technologies like AI, cloud computing, and data analytics to deliver seamless digital experiences
Naorus Abdulghani, Group Chief Technology Officer, BeyondONE (tbc)
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12.30-12.45
Unleashing the potential of generative AI
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How MVNOs can utilize generative AI to upgrade billing solutions, automate processes, and optimize revenue management
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What monetization opportunities does generative AI enable, including content generation, product recommendations, and value-added services?
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Exploring how MVNOs can leverage generative AI to streamline operations, automate tasks, and reduce overhead costs, leading to increased efficiency and profitability
Session reserved for Amdocs (topic tbc)
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12.45-13.00
The impact of 5G on MVNOs: New frontiers for connectivity and market expansion
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How is the 5G rollout influencing the MVNO market, enabling network slicing, and creating new revenue opportunities in sectors like IoT, gaming, and enterprise solutions?
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The role of 5G in transforming MVNO business models and expanding market opportunities
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Understanding the anticipated growth in 5G subscriptions, with North America expected to see a rise from 1 million in 2019 to 324 million by 2025
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How network slicing enables MVNOs to create tailored mobile network solutions for vertical markets
Session reserved for Infobip (topic tbc)
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13.00-13.40
Debate: Customer experience as a key differentiator to attract new customers and reduce churn
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Catering to your customer niche - Understanding their needs and delivering a seamless experience
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Effective marketing and sales strategies to reach your target market
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Utilizing your brand and social media marketing for maximum impact
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Leveraging the latest tools to create a hassle-free customer journey
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Exploring distribution channel options
Moderator: Alexander Tsao, Vice President Global Sales, PWG Network Solutions
Daniel Barsoum, CEO, Quetal Mobile
Darius Allen, CEO, Rockstar Mobile
Adam Wolf, President, National Wireless Independent Dealer Association
Senior Ozmo Representative
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13.40-14.40
Networking lunch
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Expanding into new markets & enhancing customer acquisition
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14.40-15.20
Debate: Unlocking the SME and enterprise opportunity for MVNOs
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What makes the SME and enterprise market an attractive opportunity for MVNOs?
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What makes the verticals market attractive for MVNOs?
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What are the pitfalls MVNOs should avoid when expanding into the B2B space?
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Identifying the barriers preventing MVNOs from entering the B2B market
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Understanding private 5G networks opportunity - how they work and their key advantages for businesses in sectors such as manufacturing, logistics, healthcare, energy, smart cities, and more
Alex Besen, CEO, The Besen Group
John Shave, CEO, Stack Mobile (tbc)
Jeff Holley, CEO, BOOM! Mobile (topic tbc)
Trevor McLaughlin, CEO, Networkfx
Senior KORE Wireless Representative
Parm Sandhu, Vice President Enterprise 5G Products and Services (tbc)
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15.20-15.35
Utilising eSIM to attract new customer and reach new markets
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Understanding market dynamics and the growth of eSIM - From nice to have to must-have
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How does eSIM change the interactions with the customers and enable new communication channels? Designing eSIM customer journey
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Understanding the transfer of eSIM profiles between devices and innovations in entitlement service
Session reserved for a session sponsor
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15.35-16.10
Short presentations: Adding new services to deliver the most innovative service offering
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Fintech / Mobile money
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eCommerce
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All-in-one App
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Content / Streaming
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Insurance
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Security
Each participant has 8 minutes to present their Value Added Service. One or two audience questions will be taken
Slot reserved for Becklar
Slot reserved for AireSpring
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16.10-16.45
Networking break
Expanding the MVNO ecosystem
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16.45-17.00
Why cable operators are launching MVNOs
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Explore how cable operators' entry into mobile is reshaping market dynamics, increasing competition, and evolving customer expectations
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Understanding the key drivers: customer retention, revenue growth, and leveraging existing infrastructure
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Exploring how bundling mobile services with broadband and cable can enhance consumer offerings and boost loyalty
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Addressing challenges in pricing, customer acquisition, and maintaining service quality
Moderator: Alex Besen, CEO, The Besen Group
Danny Bowman, Executive Vice President of Product, Charter Communications (tbc)
David McNaughton, Senior Vice President of Marketing, Mediacom Communications (tbc)
GS Strickland, VP of Wireless Engineering, Cox Wireless (tbc)
John Lombardi, SVP General Manager - Mobile Buisness, Altice USA (tbc)
Don Schena, Chief Customer Experience Officer, WOW (tbc)
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17.00- 17.35
Debate: Expanding MVNO growth through strategic partnerships outside of the traditional telco realm
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How can MVNOs collaborate with non-traditional telco players, broadband and cable providers, fintech and utility firms to unlock new revenue streams and enhance customer experiences?
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What is the rationale for the cooperation? (Bundled services, joint offerings, leveraging market effort, customer satisfaction, etc.)
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How can these partnerships foster innovation, differentiate MVNOs, and drive the adoption of new technologies?
Jignesh Dave, CEO, Next Communications (fintech & travel company case study)
Aleksandra Ahrens, Product Manager, fliggs (Web3)
Steve Ryan, Vice President Ecosystem and Partnerships, Anterix (energy sector)
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17.35- 18.00
Meet the new MVNOs
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Introduction of a company profile
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What makes your business different from the competitors in your country?
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How do you plan to develop in the coming years and what partners are you looking for?
Daniel Barsoum, CEO, Quetal Mobile
Giovanni Perone, CEO, New York Mobile
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18.00 Sunset drinks & Networking
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Day 2 - 30 May 2025
9.00-9.45
Registration & Networking coffee
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9.45 - 9.50
Welcome from MVNO Nation
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9.50 - 11.10
6 x Roundtables
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How to adopt a digital-first approach – from back office to customer offerings
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How to improve the customer journey – customer care, point of sale, AI, etc.; technology/interface/platforms
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How to capture B2B opportunities – the great MVNO potential in the SME market
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How to utilize eSIM to enhance customer acquisition and experience
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How to execute wholesale agreements in the US
Alexander Tsao, Vice President Global Sales, PWG Network Solutions
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How to address verticals and leverage opportunities presented by private networks
Alex Besen, CEO, The Besen Group
During registration, participants will select their preferred discussion topics. The final topics will be announced based on the most popular choices, ensuring the agenda aligns with participants' interests and business goals. These sessions will take place simultaneously, providing a platform to exchange best practices, explore new opportunities, and collaborate on solutions to shared challenges.
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11.10 - 12.50
Coffee break & Dedicated time to 1 to 1 meetings set up via the networking App
A networking app will be available for attendees to set up meetings onsite, making it easy to connect with the right people. Dedicated meeting tables will also be available, allowing participants to schedule and hold discussions in a convenient setting.
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12.50 - 13.50
Demo zone
Speed networking x 2
Workshop
The audience will have the option to choose their preferred session—informative demos, quick speed networking, or a customized workshop.
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13.50
Informal networking